About Our Salon and Spa

For the Chnapko women, Bernard’s at Brighton is the phoenix rising from the ashes. Opening a new spa and salon was a dream that began during Bernie “Bernard” Chnapko’s battle with cancer. Upon his death, it became a venture that Elizabeth, his wife, and Maria, the youngest of three daughters, were inspired to bring to fruition. Today, Elizabeth, Annette, Michelle and Maria are dedicated to making Bernard’s at Brighton the premier Day Spa and Salon in Lancaster County.
Our Mission
Our Staff
Gift Certificates		 Spa Expectations
Policies
Philanthropy

Our Mission

To provide undivided personal attention in a wholistic environment that will enhance the physical and mental well-being of our clientele.

Our Staff


Elizabeth, Owner      Elizabeth, Owner

Michelle, Esthetician/Owner     Michelle, Esthetician/Owner

Jean - Stylist     Jean, Stylist
                                                                        
                                                                        Trisha, Stylist
                                                                        Candi, Stylist
                                                                        Marie, Barber
                                                                        Kara, Nail Tech
Meagan   Meagan, Massage Therapist/
                                                                                     Esthetician/Stylist
Netriss Netriss, Massage Therapist/
                                                                                   Esthetician/Nail Tech
                                                                       Tara, Massage Therapist

Laura, Massage Therapist  Laura, Massage Therapist

Photos by:  Lulubelle Photography©

Gift Certificates

Offer the extraordinary gift of restorative relaxation. You may purchase gift cards for a dollar amount or for particular services.

Gift Certificates to Bernard's can be purchased online through Gift Card Cafe.

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Gift Certificates are not redeemable for cash.

Spa Expectations

  • Your Level of Comfort: The best way to receive a massage or other bodywork is to be unclothed. However, you may disrobe to your comfort level. During all treatments, the only area of the body that is not completely draped is the area being attended. Your privacy will be upheld at all times.
  • Personal Preferences: Please communicate your preferences with your provider. Whether it is the room temperature or the level of pressure, let the therapist know immediately that you are uncomfortable. Our goal is for your experience to be positive, and corrections can only be made if we are made aware of a problem at the time of service.
  • Satisfaction Statement: If you have suggestions or if we did not meet your every expectation, please call the manager. We will ensure you receive full satisfaction.

Policies

  • Spa Etiquette: Bernard’s offers our guests a quiet and tranquil environment to relax, unwind and rejuvenate. We value and respect our guests’ time with us and ask all guests to do the same. To ensure tranquility within our environment, we ask that you speak softly and that all electronic equipment be turned off. We respectfully insist that children under 18 years of age wishing to receive spa services be accompanied by a parent. Children under 13 are not permitted in our spa. Only children with an appointment are permitted in our salon.
  • Arrival: We encourage you to arrive 30 minutes prior to the time of your spa service to fill out a health assessment, secure a locker and disrobe as necessary. Relax in our serenity room with a cup of specialty tea. Arriving late will limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so our next guest is not delayed. You will be responsible for payment in full.
  • Security: We recommend that you do not bring jewelry or valuables to the spa or salon. Bernard’s is not responsible for lost, stolen or damaged items.
  • Cancellation Policy: The appointments you reserve are scheduled especially for you. A credit card number must be taken to secure every booking. If you must cancel, change or move your appointment, please do so within 24 hours of your scheduled time. Failure to do so will result in a 50% charge of your services. Spa packages and parties require 72 hours advance notice. A “no show” will result in a 100% charge of your services.
  • Payment: Payment is required when services are rendered. Please present all Gift Cards at check-in. We accept Visa, MasterCard, American Express, Discover, personal checks (proper ID required) and cash.
  • Gratuities: Gratuities are not included in spa treatments or salon services. They are a matter of personal discretion and they should reflect your level of satisfaction with each service. Envelopes are available at our front desk. A 20% gratuity will be added to all services of parties of 4 or more.
  • Your Safety: If you have any type of medical condition, be sure to mention it to us before your treatment begins. Certain treatments may not be advisable for you. If you are pregnant, no body treatments can be received during the first 12 weeks of pregnancy. Also be sure to inform your therapist if you are using Retin-A, Accutane or have had laser surgery.
NOTE: Scheduling an appointment at Bernard’s at Brighton is an acknowledgement of these terms.

Philanthropy

  • Relay for Life: Relay For Life is a fun-filled overnight event designed to celebrate survivorship and raise money to help the American Cancer Society save lives, help those who have been touched by cancer and empower individuals to fight back against the disease. Our husband and father was lost to cancer, as well as many of our close friends and family. We dedicate our team to the honor and memory of Bernard. The Relay For Life is also a celebration of those who have fought the battle against cancer. We have all be touched by this disease. We ask that you consider keeping your memories of loved ones alive with a donation to this year's Relay.  Please contact any member of our staff if you have any questions or if you would like additional information. You may also visit http://www.lancasterrelayforlife.org/index.htm
  • Locks of Love: Bernard’s Day Spa and Salon is a Locks of Love participant. Locks of Love is a public non-profit organization that provides hairpieces to financially disadvantaged children under age 18 suffering from long-term medical hair loss from any diagnosis. They meet a unique need for children by using donated hair to create the highest quality hair prosthetics. Most of the children helped by Locks of Love have lost their hair due to a medical condition called alopecia areata, which has no known cause or cure. The prostheses we provide help to restore their self-esteem and their confidence, enabling them to face the world and their peers. Anyone wishing to donate hair to Locks of Love will receive a complimentary haircut. Please visit www.locksoflove.org to see how you can help.

Online Booking

In order to schedule an appointment online, you must be registered in our system. Please contact us to set up your online account.

Click here to access our Online Booking system.